Front Desk Officer - The Summit Kelapa Gading

Join PT Perhimpunan Pemilik dan Penghuni Satuan Rumah Susun Hunian The Summit Kelapa Gading as a Front Desk Officer and become the welcoming face of our premium residential community in the heart of Kelapa Gading, Jakarta. This role offers a unique opportunity to be part of a vibrant and modern community, where you'll play a key role in ensuring the smooth operation of our front desk and providing exceptional service to our residents. With a strong focus on customer satisfaction and community engagement, The Summit Kelapa Gading is the perfect place to build your career and make a difference.

As a Front Desk Officer, you'll be the first point of contact for our residents and guests, handling a variety of tasks that ensure the seamless operation of our community. You'll be responsible for managing visitor registrations, coordinating deliveries and services, and providing information about our amenities and services. This role is ideal for someone who is detail-oriented, friendly, and passionate about delivering excellent customer service.

In this role, you'll have the opportunity to grow and develop your skills in a dynamic and supportive environment. With access to ongoing training and professional development opportunities, you'll be well-equipped to take on new challenges and advance your career. Join us at The Summit Kelapa Gading and be part of a community that values excellence, innovation, and the well-being of our residents.

📋 Tanggung Jawab Pekerjaan

• Manage visitor registrations and ensure the security of our community.
• Coordinate deliveries and services, and assist with package management.
• Provide information about our amenities, services, and community events to residents and guests.
• Handle resident inquiries and complaints, and work with relevant departments to resolve issues.
• Maintain a clean and organized front desk area, and ensure the proper use of our reception software.
• Assist with community events and activities, and promote a welcoming and friendly atmosphere.
• Collaborate with other departments to ensure the smooth operation of our community.
• Adhere to health and safety regulations, and ensure the well-being of our residents and staff.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role, preferably in a residential or hospitality setting.
• Strong communication and interpersonal skills, with the ability to handle a diverse range of residents and guests.
• Proficiency in using office software, such as Microsoft Office, and familiarity with reception software like FrontDesk or similar.
• Attention to detail and the ability to work in a fast-paced environment.
• Friendly and approachable demeanor, with a strong commitment to customer service.
• Ability to work flexible hours, including weekends and holidays, as required.
• Valid ID and the ability to pass a background check.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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