Senior Customer Service Executive - Logistics & Order Fulfillment

Commonwealth Logistics II Pte Ltd · 📍 Badung, Bali, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 8000000 - 12000000
Commonwealth Logistics II Pte Ltd is seeking a highly motivated and experienced Senior Customer Service Executive to join our team in Badung, Bali. In this role, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our logistics and order fulfillment processes. If you are passionate about customer satisfaction and have a strong background in logistics, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Provide excellent customer service to clients and ensure their orders are processed efficiently and accurately.,Manage and coordinate logistics operations, including order picking, packing, and shipping.,Resolve customer complaints and issues promptly and professionally.,Monitor and improve customer service processes to enhance efficiency and customer satisfaction.,Maintain accurate records of customer interactions and logistics activities.,Collaborate with team members to achieve operational goals and objectives.,Stay updated with industry trends and best practices in logistics and customer service.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business Administration, Logistics, or a related field.,Minimum of 3 years of experience in customer service and logistics operations.,Strong knowledge of logistics software and systems.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Fluency in English and Bahasa Indonesia.,Valid driver's license and a reliable vehicle for transportation purposes.
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