Desk Collection Officer - Juanda Office (Contract)

Anugerah Digital Indonesia is seeking a detail-oriented and proactive Desk Collection Officer to join our team at the Juanda Office in Central Jakarta. In this contract role, you will play a pivotal part in managing and recovering outstanding receivables, ensuring timely payments and maintaining strong client relationships. This is a contract position offering flexibility and the opportunity to contribute to the financial health of our clients.

As a Desk Collection Officer at Anugerah Digital Indonesia, you will be responsible for initiating and following up on collection activities, from sending reminders to negotiating payment plans. You'll use tools like CRM systems and communication platforms to track and manage accounts, ensuring efficient and effective collection processes. This role is perfect for someone looking to make a tangible impact in the financial sector while working in a dynamic and supportive environment.

Join Anugerah Digital Indonesia and leverage your skills to help clients recover outstanding amounts, all while enjoying the vibrant energy of Jakarta's central business district. This is your chance to be part of a team that values your expertise and offers growth opportunities in a rewarding financial environment.

📋 Tanggung Jawab Pekerjaan

• Initiate and follow up on collection activities, including sending reminders and negotiating payment plans.
• Use CRM systems and communication platforms to track and manage accounts, ensuring efficient and effective collection processes.
• Conduct regular reviews of outstanding accounts to identify and resolve collection issues.
• Maintain accurate and up-to-date records of all collection activities and communications.
• Collaborate with internal teams to ensure seamless coordination and timely resolution of collection matters.
• Provide regular reports on collection activities and progress to management.
• Assist in the development and implementation of collection strategies and policies.
• Provide excellent customer service to clients and ensure their satisfaction with the collection process.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a similar role, preferably in the financial or collection sector.
• Strong understanding of collection processes and best practices.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proficiency in using CRM systems and other relevant collection software.
• Detail-oriented with a strong focus on accuracy and organization.
• Ability to work under pressure and meet tight deadlines.
• Proactive and initiative-driven, with the ability to take ownership of tasks and drive results.
• Bachelor's degree in a related field, such as Finance, Business Administration, or a similar discipline.

🛠️ Keahlian

Lowongan Terkait